Mission Statement

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Catholic Charities in the Diocese of Rockford continues the ministry of Jesus in faithfulness to the Magisterium of the Church
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Our mission is to serve God's people for the common good with compassion, dignity and respect; to assist people in achieving a degree of independence consonant with their human dignity; and to work in solidarity with the Church and other people of goodwill in advocating for justice.

 Long Term Care Ombudsman

Catholic Charities Long Term Care Ombudsman Program works to preserve and protect the dignity of individuals who reside in long-term care facilities in our communities. Ombudsmen are committed to ensuring residents are treated with respect and advocate for individuals to receive the highest level of care and services to maximize independence.

Contact:  Julie Schuppner (779) 210-8700 or Toll Free at 1-800-369-0895, or click here to send her an email with your questions.



Become a Volunteer Ombudsman for Catholic Charities

Enjoy the Rewards!  

Please click here to read the volunteer brochure.

  • Bring joy and happiness to someone.
  • Advocate for the rights of older adults.
  • Hours are flexible - nursing homes and residential care facilities are open 7 days a week!
  • Bring compassion and common sense - Catholic Charities provide the training, ongoing support and supervision.

If you are interested, below are the forms to get more information, a questionnaire and an application.  You may print out the form(s) and send to Catholic Charities, Attention Christine Adams by scanning and send email, faxing to Christine at (815) 316-0042 or mailing it to: 

Catholic Charities
Ombudsman Program

431 Phelps Ave, Suite 608
Rockford, IL  61108 

Volunteer Ombudsman Job Description click here.       
Volunteer Application form click here.



For more information about the Volunteer Ombudsman training, please contact Christine Adams either by email or by phone (815) 316-0042


Thank you for your kind consideration to be a part of this wonderful ministry!

*Funding for the Long Term Care Ombudsman Program is provided in part by the Northwestern Illinois Area Agency on Aging, click here to access their website.

For more resources, please click here.